Today’s workforce is more dependent on teleconferencing technology, video conferences and online meetings than ever before. Flexible and remote working is a way of life for the modern workforce, so the communication and collaboration systems they rely upon must be fit for purpose.
Employees are increasingly working within cross-departmental, distributed, global teams and must collaborate seamlessly across physical and technology boundaries. However, difficulty joining calls, lost or dropped calls, bandwidth and Session Border Controller (SBC) issues result in thousands of hours of lost productivity within organizations.
Troubleshooting issues such as these can place your IT and technical support teams under pressure. On top of that, the modern workplace places ever-increasing demands upon bandwidth, which means inevitable infrastructure and application upgrades, all of which must be tested before they go live.
Conference bridge performance monitoring gives enterprise teams, and cloud service providers control over call quality. But comprehensive end-to-end testing of your network capabilities is vital to give your team visibility of network bottlenecks and bandwidth issues.
Hammer’s automated testing creates real-life simulations of how your network performs under stress. So your team can identify and problem areas and ensure a trouble-free user experience for every call.