Hammer end-to-end components

Assure the CX experience end-to-end

Hammer end-to-end components
Woman working at contact center

The Hammer solution includes powerful software for end-to-end testing:

  • Hammer IP for testing SIP and other protocols 
  • Hammer RTC for testing WebRTC 
  • Hammer Virtual Agents for customer agent emulation 

This software can be deployed on-prem, in a public cloud or in the Hammer Cloud. This flexibility provides the opportunity to build a test and monitoring architecture that matches the environment experienced by your customers and agents. 

Test. De-risk. Drive service innovation

Key Benefits

Key Benefits

Emulate customer and agent behavior

Key Benefits

Measure Quality at Critical Application Points

Key Benefits

Validate the Omnichannel experience

Key Benefits

Test End-to-End at Scale

Key features

Validate the true customer experience

Validate the true customer experience

Test end-to-end operation

Test end-to-end operation

Find and remediate hard to find issues

Find and remediate hard to find issues

Improve productivity with automation

Improve productivity with automation