Hammer end-to-end components

Assure the CX experience end-to-end

Hammer end-to-end components
Woman working at contact center

The Hammer solution includes powerful software for end-to-end testing:

  • Hammer IP for testing SIP and other protocols 
  • Hammer RTC for testing WebRTC 
  • Hammer Virtual Agents for customer agent emulation 

This software can be deployed on-prem, in a public cloud or in the Hammer Cloud. This flexibility provides the opportunity to build a test and monitoring architecture that matches the environment experienced by your customers and agents. 

Key Benefits

Key Benefits

Emulate customer and agent behavior

Key Benefits

Measure Quality at Critical Application Points

Key Benefits

Validate the Omnichannel experience

Key Benefits

Test End-to-End at Scale

Key features

Validate the true customer experience

Validate the true customer experience

Test end-to-end operation

Test end-to-end operation

Find and remediate hard to find issues

Find and remediate hard to find issues

Improve productivity with automation

Improve productivity with automation