CCaaS and UCaaS Providers

Demand for automated testing services has significantly increased with UCaaS and CCaaS software providers continuously updating features. However, enterprises expect cutting edge technology and support for legacy systems and applications: voicemail, fax, old endpoints, overhead paging. Therefore, a significant challenge for modern UCaaS providers is testing, ensuring seamless updates and increasing the speed of innovation. With the boundaries between software applications and software endpoints blurring, you can't just test the new features. Everything must get tested with every update, such as features, APIs, and compatibility with every supported phone and session border controller (SBC).

Deploy Hammer to validate, stress test integrations and monitor CCaaS and UCaaS implementations - update your services daily or even continuously! That's because Hammer automated cloud-based testing accelerates innovation and scales with demand. Get the assurance that software updates (from provider or endpoint maker) work end-to-end across devices, software clients, and applications. And works for all use cases and can scale to meet demand and operate as expected.