The banking and financial services industry is entering an era of transformation. Disruptive, customer-centric start-ups are challenging traditional players and demonstrating the power of customer experience to win customers’ hearts, minds and wallets.
Financial institutions need to transform their contact center, making winning customer experiences the focus of improvement projects. Intelligent IVR, chat bots and conversational AI-based self-service solutions offer huge potential to improve customer service and drive operational efficiencies. The challenge for banks is to speed up development cycles, while ensuring day to day operations run smoothly.
Choosing the right automated testing partner can give banks and financial services players a valuable edge. Hammer offers to world-class testing expertise and methodologies, together with state-of-the art technology that accelerates digital transformation and delivers total CX assurance.
Even in the most complex, distributed, multi-vendor environments Hammer can monitor end-to-end performance. From pre-launch to post-production, our comprehensive testing portfolio can help you speed up new technology implementations and ensuring total quality performance for day-to-day operations.
Hammer testing solutions provide the proof you need to implement technology changes with confidence. For over 20 years, we have helped financial organizations harness the power of active end to end test automation and achieve Six Sigma excellence.