Security and Interoperability Testing
Automated VoIP, Contact Center, and UC test capabilities
Use Hammer advanced capabilities to ensure your telecom infrastructure is secure and operates as expected
Use Hammer technology to ensure that every element of your telecommunications infrastructure is working together; Hammer’s testing capability will ensure that end-to-end elements, including Carrier SIP trunking, SBC, IVR, and CTI technologies are all interfacing as they should.
This end-to-end capability ensures that your with Hammer you can validate your business continuity planning and impact analysis compliance for complete confidence.
The Hammer software provides a highly customizable state machine. It allows you to manipulate and validate lower-level VoIP telecommunications messages including SIP INVITE headers, SDP codecs, T.38 fax, video streaming, and SIP Publish and Subscribe.
Highlights
Validate current infrastructure
Prove-in new technologies and architectures
Test business continuity processes
Construct complex negative test scenarios
Use cases and features
Prevent TDoS attacks
Ensure your business and technology is prepared to handle a telephony-denial of service (TDoS) attack. Validate that SBCs are detecting and preventing TDoS attacks.
Validate SIP traffic handling
Ensure your telecommunications equipment can handle malformed SIP traffic.
Test your vendors
Test new vendor software or equipment in the lab before going live.
Improve efficiency
Eliminate the inefficiency and cost of manual interoperability testing. Increase your test case coverage and the frequency of testing.
Read featured articles and publications
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This month’s top stories: Orlando, Hammer One, and Halloween with Bandwidth
Taking an AX to the CX world
In this episode of Hammering It Out, Hammer Edge Lead Architect Kelly Ronan discusses the evolving field of AX and what it means for CX pros today
30 years of testing innovation
In our podcast’s first episode we take a look back at 30 years of contact center testing innovation – and a look ahead at the industry’s future
August 2024 | Free IVR load testing
This month's top stories: Free load tests available with Hammer One! AX management, and Capterra reviews
Hammer One: Free IVR load testing available for a limited time
Hammer One’s free one-hour load test reveals the IVR issues, integration challenges, and unknown unknowns that impact CX and cost businesses money
Hammer On-Demand
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Hammer On-Call: security testing
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Hammer On-Call: performance testing
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OneSight
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Test automation and monitoring solutions
Hammer offers a variety of test automation and monitoring solutions for ensuring a quality experience for your remote workforce and customers.
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Empowering Healthcare Providers to Deliver a Consistent and Quality CX
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Evolve Your Utility Contact Center With Hammer
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Five reasons customers choose Hammer
Find out the top five reasons customers trust Hammer products and add-on services to test their contact centers environments.
Testing: Contact Center Insurance in an Uncertain World
Frequent and targeted testing and monitoring can resolve many issues that otherwise would lower customer service levels.
Voice Biometrics: Pre-deployment test methodologies
Voice-based authentication of callers, or voice biometrics, provides a user-friendly method to secure customer care interactions. In order to ensure t...
Top metrics to achieve contact center assurance
For organizations that require frequent and direct communication with their customer bases, contact centers are a must—as is assuring that their conta...
Get the most out of your migration to SIP trunking
As businesses migrate to VoIP, there is great concern about service availability and application stability, especially when it comes to speech recogni...
The future of IVR customer service assurance
Today’s consumers are more socially aware of products and services and, with customer retention being critical, businesses now face a challenge: How c...