Migrating your contact center to the cloud brings many advantages. It can help you achieve scale, optimize costs and introduce new functionality. However the process of moving your contact center to the cloud is complex and requires careful planning to ensure success.
Hammer gives you the capability to optimize your migration plan so you avoid costly implementation mistakes and ensure project delivery on time and within budget. From pre-launch to post-production, Hammer can provide the assurance that your contact center migration works end-to-end across devices, software clients, and applications.
With Hammer you can carry out a full configuration audit of your existing infrastructure and test how it performs under stress. The audit gives you all the information you need to define your migration route with confidence. And finally our extensive automated testing capability means you can generate a cloud migration profile that aligns with your business goals.