Press Releases See our latest announcements Press Releases Jan 11, 2024 Hammer launches Hammer Edge to extend agent experience management to remote workers and cloud services Jun 28, 2023 Hammer Google Dialogflow Transformer unlocks transformative potential of Google AI Contact Center Jun 7, 2023 Hammer and Servion Announce Strategic Partnership to Accelerate Deployment of End-to-End CX Assurance for Omnichannel Contact Centers Apr 27, 2023 Virsae and Hammer announce unrivaled CX assurance capabilities for Contact Centers Apr 13, 2023 Black Box and Hammer at Call and Contact Center Expo Oct 26, 2022 New Hammer contact center testing capabilities pinpoint CX failures at scale Aug 18, 2022 HammerRTC for Amazon Connect now available Jul 25, 2022 Contact centers close to breaking point according to new global survey Jan 19, 2022 John D’Anna to lead Hammer Jun 29, 2021 Maximus selects Hammer Cloud to guarantee the performance of the US CDC COVID-19 Hotline Services Dec 13, 2021 Empirix launches Hammer Voice Explorer to complete end-to-end cloud-based solution ensuring contact center’s customer experience Oct 7, 2021 Empirix launches new Hammer partner program to capitalize on the growth of the Contact Center as a Service market (CCaaS)