Why partner with Hammer?
Partner Program designed to win
Testing and monitoring solutions trusted by enterprises
Welcome to the Hammer Partner Program
Learn about becoming a Partner, discuss an opportunity, or sign into our Partner Portal.
Nine out of ten sales are through our partner ecosystem. Partners are critical to winning business and maintaining our position as a global leader in testing and assurance solutions across CX, IVR and digital.
We enable you to differentiate, and:
- Gain visibility to identify and solve specific customer problems
- Increase your bottom line and margins
- Accelerate quote to cash
- Upsell and cross-sell new solutions to a wider customer base
- Unlock clear market opportunities today!
Win and achieve more together
The Hammer Partner Program is how you win business, accelerate quote to cash, maximize ROI, scale growth, sell worldwide, and differentiate —all with a partner you can trust. We’ll help you reach your goals and ensure continued success!
Explore our Partner Program
Recurring CX & CCaaS revenues
Scalable sales & support
Incentives & flexible pricing models
Attractive margin & self-service options
Empower your customers
Prepare for the unexpected
It's time to stress test your customers' contact center environment. Give your customers extra assurance and peace of mind that their contact center technology is in safe hands.
Discover stress testing:
Identify issues before your customer does!
Understand legacy infrastructure and optimize customer channels. Pinpoint any customer journey glitches and fix them before they become an issue.
Discover CX assurance:
Ensure every cloud migration delivers full ROI
Assure cloud migrations with visibility and transparency across multiple vendors and integrations. Test in re-production to ensure that every cloud contact center migration is a success.
Discover cloud migration:
Identify and address potential compliance and risk issues
Your customers can avoid fines, legal action, and reputational damage. So, help ensure compliance with regulatory requirements and mitigate risks associated with contact center operations.
Discover compliance:
Achieve more with Hammer
The Hammer difference
Automated CX testing and assurance solutions for business-critical communications, trusted by regulated industries in the most demanding and complex scenarios.
- Hammer (formerly Empirix) pioneered and continues to lead the market since 1992
- Validation, compliance, and risk management
- Accelerate project delivery and time-to-value
- Assure your CX project at every step of the customer journey
Training and certification
Partner Portal
Partner Portal
Access the benefits and resources that drive demand, capture more customer opportunities, and accelerate growth with the technical resources you need to support your go-to-market strategy.
Register deals, get sales-qualified opportunities, pricing, technical product materials, marketing assets, and more.
Trusted long-term partnership
Customers rely on Hammer to deliver innovation and differentiate their end-to-end CX. And Partners use our services to assure successful solution delivery, mitigate project risk and reduce time to bill.
- Outcome-driven: Optimizing ROI so our partners deliver the best CX for end-users
- Trusted Partnership: Successfully operate in the most demanding, complex, and regulated scenarios
- Operational Flexibility: Platform agnostic with cloud, on-premises, and hybrid subscription options
- Global Capability: Regional teams with extensive industry knowledge to help you achieve 24-hour coverage, regardless of location and complexity
Why partner with Hammer?
Additional useful resources
May 2025 | State of CC testing 2025
This month's top stories: Results from CX survey, cloud migration podcast, 3 key steps to overcome CX challenges in 2025
How to survive your cloud migration
In this episode of Hammering It Out, we explore cloud migration complexities and how best to get through it all successfully
Ensure your contact center delivers fast, reliable support—follow these 3 key steps to boost customer experience today and tomorrow
State of Contact Center Testing 2025
Learn the CX tech investments companies have planned and the trends in chat, call, and CX that are keeping pros up at night in our State of Contact Ce...
April 2025 | AI-enhanced testing
This month's top stories: AI-enhanced testing, CX observability, custom test scripts
Win and achieve more with our Partner Program. Get Hammer Level 1 Certified through Hammer University and grow your sales skills and expertise.
State of Contact Center Testing 2023
Discover the issues facing global contact center leaders in this period of economic uncertainty and how teams are delivering technology innovation.
How do you keep on top of the changing CX?
Discover how this simple and cost-effective tool helps you see what’s really impacting CX.
The CCaaS transformation trend is in full swing. Yet, many migration projects are stuttering