For the first time in recent history, there are more people working remotely than in corporate offices. This shift has substantially changed network traffic patterns for millions of businesses worldwide, creating capacity and reliability issues with firewalls, VPNs, SBCs, and Internet Service Providers (ISPs).
Whether you’re supporting or managing contact center agents, remote employees, or outsourced third-party services, remote technology issues could be costing your company billions in lost productivity, sales, and customer churn each year.
Packed with data-driven industry insights, this brochure explores the variety of test automation and monitoring solutions for ensuring a quality experience for your remote workforce and customers, including:
- Hammer Ohm™
- Hammer Cloud Platform