Testing and Monitoring Infosheet Five reasons customers choose Hammer Find out the top five reasons customers trust Hammer products and add-on services to test their contact centers environments.
Testing and Monitoring Infosheet Airlines Storm readiness offer You can’t plan for the weather, but you can plan for your response. Test your peak capacity, to be prepared.
Testing and Monitoring eBook Part Two: Exploring the Full Testing Lifecycle Exploring The Full Testing Lifecycle
Testing and Monitoring eBook Part One: Automated Contact Center Testing & Monitoring 101 Intending to offer frictionless paths to customer outcomes is undoubtedly the right ambition but needs the support of a clear plan and effective methodology. One that generates actionable insight to customer frustrations combined with an agile approach to fixing things fast.