Testing and Monitoring Webinar DORA compliance: Navigating mandated testing requirements Discover best practice to achieve operational resilience for DORA compliance and mitigate risks through building automated testing frameworks
Performance Testing Webinar How to cut costs, improve CX & avoid "rip out and replace" Optimize your technologies for peak performance, anticipate capacity challenges, eliminate interaction inefficiencies and avoid "rip out and replace."
Testing and Monitoring eBook Part Two: Exploring the Full Testing Lifecycle Exploring The Full Testing Lifecycle
Testing and Monitoring eBook Part One: Automated Contact Center Testing & Monitoring 101 Intending to offer frictionless paths to customer outcomes is undoubtedly the right ambition but needs the support of a clear plan and effective methodology. One that generates actionable insight to customer frustrations combined with an agile approach to fixing things fast.