IVR Testing and Monitoring Infosheet Voice Explorer Test and monitor Interactive Voice Response (IVR) performance with Hammer Voice Explorer to identify and resolve issues that could impact CX.
Cloud Infosheet HammerRTC for AMAZON CONNECT Learn how HammerRTC for Amazon Connect gives you the confidence that your customer’s experience will be maintained during your transition to the cloud.
Performance Testing Case Study Contact center readiness: health insurance Explore how Hammer Cloud Platform successfully delivered a hybrid cloud solution to a leading US healthcare provider.
Performance Testing Case Study Contact center readiness: financial institution Explore how Hammer Cloud Platform successfully delivered a hybrid cloud solution to a leading Spanish financial institution.