Testing and Monitoring Webinar DORA compliance: Navigating mandated testing requirements Discover best practice to achieve operational resilience for DORA compliance and mitigate risks through building automated testing frameworks
Cloud Video Is Moving to the Cloud the best decision for improving cx? Hammer experts discuss whether moving to the cloud is the best decision for your contact center customer experience, with CX today.
Performance Testing Video How do you keep on top of the changing CX? Discover how this simple and cost-effective tool helps you see what’s really impacting CX.
Cloud Webinar 4 ESSENTIAL TIPS FOR MIGRATING TO AMAZON CONNECT Before you move your contact center to the cloud, watch our on-demand webinar to learn 4 essential tips to ensure success for you and your customers.
IVR Testing and Monitoring Webinar IVR Best Practice: from DTMF to Conversational AI Leverage your IVR system for fast and frictionless customer journeys when transitioning your IVR experience from DTMF to digital voice.