Cloud Infosheet HammerRTC for NICE CXone Prepare your contact center for a seamless move to the cloud using Nice CXone and ensure your system works as planned.
Testing and Monitoring Infosheet Five reasons customers choose Hammer Find out the top five reasons customers trust Hammer products and add-on services to test their contact centers environments.
Cloud Webinar 4 ESSENTIAL TIPS FOR MIGRATING TO AMAZON CONNECT Before you move your contact center to the cloud, watch our on-demand webinar to learn 4 essential tips to ensure success for you and your customers.
IVR Testing and Monitoring Webinar IVR Best Practice: from DTMF to Conversational AI Leverage your IVR system for fast and frictionless customer journeys when transitioning your IVR experience from DTMF to digital voice.