Test Automation Datasheet Hammer Virtual Agent De-risk contact center changes with end-to-end voice and chat testing. Hammer Virtual Agent ensures your CX operations are performing as intended
Remote Worker Testing Datasheet Hammer Edge Identify and resolve performance issues faster at your network edge and beyond. With Hammer Edge you’re empowered to deliver a seamless end-to-end CX.
Performance Testing Webinar How to cut costs, improve CX & avoid "rip out and replace" Optimize your technologies for peak performance, anticipate capacity challenges, eliminate interaction inefficiencies and avoid "rip out and replace."
Cloud Webinar 4 ESSENTIAL TIPS FOR MIGRATING TO AMAZON CONNECT Before you move your contact center to the cloud, watch our on-demand webinar to learn 4 essential tips to ensure success for you and your customers.
Testing and Monitoring Whitepaper Testing: Contact Center Insurance in an Uncertain World Frequent and targeted testing and monitoring can resolve many issues that otherwise would lower customer service levels.