Testing and Monitoring Webinar Bracing for the Storm Ensure contact center resilience in harsh weather and extreme climate events with our business continuity / disaster recovery planning advice
Testing and Monitoring Webinar DORA compliance: Navigating mandated testing requirements Discover best practice to achieve operational resilience for DORA compliance and mitigate risks through building automated testing frameworks
Cloud Video Is Moving to the Cloud the best decision for improving cx? Hammer experts discuss whether moving to the cloud is the best decision for your contact center customer experience, with CX today.
Quality Assurance Video Level Up your Contact Centre with Quality Assurance Mark Kowal outlines the importance of Quality Assurance and how businesses can take their contact centres and their CX to the next level.