Testing and Monitoring Webinar DORA compliance: Navigating mandated testing requirements Discover best practice to achieve operational resilience for DORA compliance and mitigate risks through building automated testing frameworks
Quality Assurance Video Level Up your Contact Centre with Quality Assurance Mark Kowal outlines the importance of Quality Assurance and how businesses can take their contact centres and their CX to the next level.
Cloud Webinar 4 ESSENTIAL TIPS FOR MIGRATING TO AMAZON CONNECT Before you move your contact center to the cloud, watch our on-demand webinar to learn 4 essential tips to ensure success for you and your customers.