Cloud Infosheet HammerRTC for NICE CXone Prepare your contact center for a seamless move to the cloud using Nice CXone and ensure your system works as planned.
Testing and Monitoring Infosheet Five reasons customers choose Hammer Find out the top five reasons customers trust Hammer products and add-on services to test their contact centers environments.
Testing and Monitoring Whitepaper Testing: Contact Center Insurance in an Uncertain World Frequent and targeted testing and monitoring can resolve many issues that otherwise would lower customer service levels.