Whatever the evolving shape of your customer journeys, certain events must be designed to take place, but ensuring these are consistently happening as planned is critical. For example, take the peak season for universities through the clearing period. You scope every technology to operate within an assumed capacity, so what happens when you exceed your threshold?
Recent statistics show that over 50% of all clearing calls are not answered, at an estimated £70,000 per instance. You can imagine what this equates to in lost revenue.
Read the case study to discover how Reading University ensured they were Clearing Day ready thanks to Hammer’s Load Testing solution.