Resource Library

Quality Assurance

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Hammer Ohm

Actively test and troubleshoot issues that impact customer experience and productivity with Hammer Ohm™. Empower your organization to deliver a seamless end-to-end customer experience in work-from-home-environments.

Test Automation

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Test automation and monitoring solutions

Hammer offers a variety of test automation and monitoring solutions for ensuring a quality experience for your remote workforce and customers.

Test Automation

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OneSight

Learn how OneSight enables operations teams to quickly identify customer-impacting contact center technology issues, and their root cause, across multiple communication channels.

Performance Testing

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Hammer On-Call: performance testing

A single business-or technology-driven change can pose significant risk to the stability and performance of your contact center technologies. See how Hammer's performance testing-as-a-service solutions can benefit your business in times of change.

Security and Interoperability Testing

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Hammer On-Call: security testing

Help your business reduce churn and operational costs, while accelerating digital transformation and extending the value of existing investments with Hammer's unique combination of testing and monitoring technologies.

Performance Testing

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Hammer On-Demand

Ongoing business or technology-driven change could pose significant risk to the stability and performance of your contact center technologies. The ability to conduct on-demand and frequent performance testing can offer significant benefits.