Testing and Monitoring
eBook
Automated Contact Center Testing & Monitoring 101
This eBook helps you de-risk your contact center technology investments in Banking and Financial Services, Utilities, Healthcare, Travel, Retail and Education.
This eBook helps you de-risk your contact center technology investments in Banking and Financial Services, Utilities, Healthcare, Travel, Retail and Education.
An urgent enquiry from a Spanish financial institution’s contact center team challenged Hammer to test their new cloud telephony platform two weeks from go-live.