Today’s contact center and Unified Communications solutions are extremely complex. Neglecting to validate any proposed change – whether it is a new solution or routine software update – prior to deployment can adversely impact customer experience and performance. Only complete, end-to-end testing under real world conditions can prevent costly problems.
Hammer IP fully validates IP-based solutions via a complete set of load, regression, and interoperability tests, as well as customer experience and media quality assessments. Download the data sheet to learn more about how your business can benefit from the ability to:
- Proactively assure optimal performance and a great user experience
- Easily identify the source of problems and eliminate finger pointing
- Keep projects on time and on budget to maximize ROI