Partner Webinar

How to overcome your Contact Center leaders worst fears

Hammer horrors - How to survive CC leaders top 4 fears - blog banner

Event details

Date: Oct 31 2024
Time: 16:00 - 16:30 UTC
Location: Online webinar
This webinar is co-hosted with Bandwidth
This Hammer webinar is cohosted with Bandwidth

What horrors are behind your hold music?

Spend some time this Halloween facing your worst CX fears! Join contact center experts from Hammer and Bandwidth for an exclusive webinar as they dive into the deep, dark corners of modern contact centers and share the horror stories that may be hiding behind your hold music.

Between growing customer expectations, unreliable technology stacks, and increasing agent attrition rates, contact center leaders face a dark and stormy time ahead. What may be even more scary is that many organizations don’t even know about all of the bumps in the night that their customers face online, over the phone, and through chat.

In this webinar, our fearless hosts will shine a light on all of the terrifying unknowns that impact customer experience and offer tips on how to overcome them all. 

Register today to save your seat and learn for yourself about the terrors of:

  • Chilling customer load testing
  • Insidious integration issues
  • Creepy crackling calls in home offices
  • Long dead contact lines rising from the grave
  • Plus, share your own spooky CX story for advice on how to face your fears