Revolutionize your CX strategy at ICMI

Hammer team at ITExpo event 2024
ICMI's Contact Center Expo returns to Florida, October 21-24, 2024, with a new program, including live keynotes, actionable sessions, networking, content, and more! Join the Hammer team at this four-day experience to gain new perspectives on everyday challenges, and stay on the cutting edge of tech solutions.

Event details

Date: Oct 21 2024 - Oct 24 2024
Location: Loews Royal Pacific, Orlando, FL

Hammer at ICMI Contact Center Expo

Hammer will be showcasing our full suite of industry-leading customer experience, contact center testing, and quality assurance technologies at this year’s ICMI.  

For CX executives looking to optimize their contact center experiences in physical premises, the cloud, or a hybrid of the two, Hammer offers the world’s best network lifecycle automation solutions. 

With end-to-end test automation and network and service performance monitoring, assurance, and analytics capabilities, Hammer makes it easy for organizations to identify service-impacting issues and correct them before they damage your brand reputation or customer experience.  

Visit us in the expo hall to find out how Hammer solutions can help you:  

  • Automate and accelerate contact center testing and customer journey monitoring through a single platform  
  • Identify and resolve voice and connectivity quality issues facing your remote workers that could negatively impact customers  
  • Lower testing time and costs  
  • Accelerate cloud migration with vendor-agnostic solutions that support the tools you already have  

Not able to meet with us at the show?
Contact us anyway and we will arrange for a convenient time to connect virtually. 

Contact Us