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Five reasons to talk to us at Call & Contact Center Expo next week

Five great reasons that tempt you along to the Hammer-Black Box booth to meet with our technical experts at Call & Contact Center Expo.

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The State of Contact Center Testing 2023: Key Insights for Contact Center Leaders

Discover five key insights from our survey which features responses from over 1,000 contact center leaders and view the full report for more insights.

Sandie Simms

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New Hammer University empowers partners to increase expertise fast!

Win and achieve more with our Partner Program. Get Hammer Level 1 Certified through Hammer University and grow your sales skills and expertise.

Rosemary Cormican

Rosemary Cormican

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5 contact center KPIs to turn customer frowns upside down

In this blog post, we explore the key contact center KPIs to improve customer experience.

Mark Kowal