Key stats
30 years
leading the contact center testing market
6 / 10
global banks rely on Hammer and its proven technology
+1Bn
customer interactions assured per day
680
global network channel partners & strategic alliances
We are now Hammer!
Empirix becomes Hammer to be more relevant and our visual entity is evolving, but our goal remains the same: Making Customer Experience Work.
Contact Center Testing Lifecycle
Planning and Development
Pre-deployment
Production
03.
How can we help?

Industry focused
A quick compensation for a flight delay, or outreach from an insurance company when a patient is having trouble resolving a problem. These situations extend far beyond the people typically thought of as “customers.” Members, clients, patients, guests, and intermediaries. Each industry requires a specific CX mindset. And suitable tools to make CX work, in all circumstances. Over our 25 years of existence, we have developed solutions and best practices that fit with the specificities of key industries.